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MI answer all manner of questions on matters pharmaceutical from an emergency question about dosage from a member of theatre staff, through to a member of public wanting to know what sort of dressing they have been given. Each request is entered on a form and a response given as soon as possible depending on its urgency. The forms are kept for 20 years and help to line the walls of the office.

The workload of the department varies with the amount of enquiries coming in - obviously something that cannot be predicted. Today the section is quiet but busy as some staff are away on leave and wards still have to be visited.

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